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Utility Assistance
Hours
We partner with the City of High Point to provide utility assistance to qualifying individuals who have their utilities through the City of High Point.
City of High Point Customers ONLY
on a first come first serve basis as funds are available.
To Qualify:
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Your utilities must be through the City of High Point
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Your service must be active - we cannot help with deposits or reconnection fees
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You must not have received utility assistance from us or another agency in the past 90 days
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You must be willing and able to cover part of the expense of your utility bill - Helping Hands does not pay 100% of the bill
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Your utility bill must be past-due
Required to bring with you when you apply:
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Most recent utility bill from your City of High Point account
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The utility bill must be in your name
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Identification (License or Photo I.D. card)
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Proof of income
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Copies of all monthly expenses (all monthly bills)
Hours
Utility Assistance
Service Area: This service is only available to people who have the City of High Point as their Utility Company.
Application
Tuesday, 9:30am - 2pm
Wednesday, 9:30am - 2pm
Thursday, 9:30am - 2pm
YOU MUST CALL TO SCHEDULE AN APPOINTMENT
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